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Retail & E-Commerce

ERP Software for Omni-channel Fulfillment

Fulfil online and store orders from shared inventory with click-and-collect. ApnaERP brings every department of your omni-channel fulfillment business onto one cloud-powered platform with real-time visibility.

Omni-channel Fulfillment dashboard
Fulfilment time
Stock availability
Return processing
Live, role-based dashboards on web and mobile
Industry-specific modules

Key functional modules for Omni-channel Fulfillment

Purpose-built features that handle the workflows unique to omni-channel fulfillment operations, on top of a complete ERP core.

Unified inventory

One stock pool for all channels.

Order routing

Orders assigned to nearest location.

Click and collect

Store pickup orders.

Ship from store

Stores fulfilling online orders.

Channel returns

Returns accepted anywhere.

Need something specific?

Every omni-channel fulfillment business is different. We configure forms, approvals and reports to match yours.

Discuss your process
Common challenges

Problems ApnaERP solves in retail & E-Commerce

Businesses like yours usually come to us when spreadsheets and disconnected software start slowing growth.

  • Stock differs between stores, warehouse and online channels
  • Slow billing creates queues at peak hours
  • Dead stock ties up working capital
  • Customer data is not used for repeat sales
Measure what matters

KPIs you can track for Omni-channel Fulfillment

Fulfilment timeLive dashboard
Stock availabilityLive dashboard
Return processingLive dashboard

Retail & E-Commerce capabilities included

Fast POS billingBarcode billing, multiple payment modes and offline mode.
Multi-store inventoryStock by store with transfers and replenishment.
Loyalty & offersPoints, coupons, memberships and campaigns.
Merchandise analyticsSell-through, ageing and margin by category.
Complete ERP core

Everything else your business needs, already included

Your omni-channel fulfillment modules sit on a full ERP foundation, so accounts, stock, purchase, sales and people are always in sync.

Accounting & GSTLedgers, GST returns data, TDS, and e-invoice and e-way bill integration via GSP.
Inventory & WarehouseMulti-location stock, batches, serials and reorder alerts.
Purchase & VendorsIndents, purchase orders, GRN and vendor payments.
Sales & CRMLeads, quotations, orders, invoices and collections.
HR & PayrollAttendance, leave, payroll and statutory deductions.
Reports & DashboardsReal-time MIS, drill-down reports and Excel export.
Mobile AppApprovals, reports and field operations on the go.
Role-Based SecurityUser rights, approval limits and a complete audit trail.
Implementation

Go live with confidence

A structured implementation designed around your omni-channel fulfillment team, not a one-size-fits-all rollout.

1

Requirement study

We map your processes, documents and reports with your team.

2

Configuration

Masters, workflows, approvals and formats set up for your business.

3

Data migration

Opening balances, items, customers and vendors imported and verified.

4

Training & go-live

Hands-on training for every department and go-live support.

FAQ

Questions about ApnaERP for Omni-channel Fulfillment

Yes. ApnaERP for Omni-channel Fulfillment includes unified inventory, order routing and click and collect, alongside core accounting, inventory, purchase, sales and payroll, all configured to your workflow.

Owners and managers can track fulfilment time, stock availability and return processing on live dashboards, together with sales, purchase, stock and receivables reports.

Yes. Offline billing continues and syncs automatically when connectivity returns.

Yes. Inventory and orders can sync with your website or marketplace channels through integrations.

Get a free demo

See ApnaERP configured for omni-channel fulfillment. Our expert will call you back.

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Ready to modernise your omni-channel fulfillment business?

Get in touch with our ERP experts today for a personalised live walkthrough and custom pricing for your business.